Fresh Takes

Ask the Expert: Training for a New Era. Let AI Do the Heavy Lifting

Written by Fresh Experts | Oct 7, 2025 1:11:15 PM

 

Let’s be honest, for years now, produce managers have been balancing a thousand spinning plates. Between ordering, forecasting, and trying to guess what’s going to sell next week, there hasn’t been much time left for training teams, connecting with customers, or developing any kind of long-term plan. But that’s changing. AI is officially in the produce aisle—and it’s not just helping us work smarter, it’s making the job a whole lot more human again.

The beauty of today’s AI-powered tools is that they take care of the repetitive, time-consuming decisions that used to eat up our days. Forecasting? Handled. Suggested orders? Done. Trend data and movement insights? Already analyzed. That kind of support frees up leaders to focus on the real heartbeat of the department: the people. Training, coaching, engaging customers, and driving execution—all the things that build a stronger team and a better business—can finally take center stage.

Using AI to guide decisions isn’t about replacing know-how, it’s about reinforcing it. You’re empowering your team to act on real data and make confident, fact-based decisions. They start to understand the “why” behind the “what.” Suddenly, someone who was just stocking potatoes last month is now thinking about sales trends and shrink impact. That’s not just good for today, it’s an investment in their growth and your bench strength for tomorrow.

When you lead your team through basic processes with AI at their side, you’re teaching them the language of business. They don’t just clock in, they engage. And engaged team members pass that energy onto customers. That’s where the real magic happens. The best produce departments are the ones where the team is excited to share what’s fresh, what’s in season, and what’s just plain delicious. That doesn’t happen when all their time is tied up in back-office guesswork.

It’s often said that produce is starting to feel more like a traditional grocery aisle—limited knowledge, low interaction. But it doesn’t have to be that way. With the right tech and the right training, your team becomes a destination. Customers come back because they trust your people, not just your prices. And AI? That’s the tool that helps make it all possible.